Leaking Shower Tray Repairs Unit 13

[John Unit 3]

[6/10] Zoe sent 2 quote for Leaking Shower Tray Repairs Unit 13
[10/10] Tim Moore want break down price , in order to let owner of 13 pay part of repair cost
[11/10] Zoe from Strata sent the break down quote , requested by Tim Moore above
[14/10] John (myself) enquiry about why the repair price need to break down and Unit 13 was treated in the differnt way which Unit 8 ( Tim Moore’s Unit ), owner has to pay the thing which is broke by the repairer when repairing
[14/10] Alex ( owner of Unit 13 ] also have the above eqnuiry why suddenly the repair cost is break down

[Communication emails quote below and related PDF document attached ]

Hi Alex

I am looking into this matter today and will advise.

Kind regards

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

From: alex <djstraining@126.com>
Sent: Monday, 17 October 2022 12:17 PM
To: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Cc: He John <hurstvillechineseboy@outlook.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>; Tim Moore <jtm29_pe@hotmail.com>; Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Subject: Re: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi Georgia,

When the leaking issue involving my unit and unit 10 has been dragging for so long, I feel our needs are neglected as equal levy payers, and didn’t receive the service as promised.

As John mentioned in his email, in past similar cases/jobs, all the charges were paid by the strata. So I don’t see why should be any difference this time.

Furthermore, many of the jobs done in the past didn’t actually get the majority votes of the committee since some of us for some reasons didn’t reply every email. Then the strata manager would go alone with the committee members who advised on such matters.

In our case, there are 2 votes for such charges be covered by strata as always. May I suggest to set this Tuesday (18 Oct) as a deadline for other members to clearly identify their positions on this matter. And the work order shall be given to the contractor by this Wednesday.

And I also need to know is the strata going to do something for the damage of my ceiling paint which was caused by the water leak from unit16. (as I mentioned in my previous email)

Best regards,
Alex

—- Replied Message —-
From Georgia Hilas Strata Manager<georgia.hilas@clisdells.com.au>

Date 10/14/2022 10:47
To alex <djstraining@126.com>

Cc He John<hurstvillechineseboy@outlook.com>,
‘beoelectrical@tpg.com.au'<beoelectrical@tpg.com.au>,
Tim Moore<jtm29_pe@hotmail.com>,
Zoe Chris Personal Assistant to Georgia Hilas<pa.hilas@clisdells.com.au>

Subject RE: SP 8673 – Leaking Shower Tray Repairs Unit 13
Hi Alex,

Apologies, we are currently in between Annual General Meetings.

Once the Committee advises that we may proceed with Megasealed, we will issue the work order.

Kind regards

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

From: alex <djstraining@126.com>
Sent: Friday, 14 October 2022 10:45 AM
To: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Cc: He John <hurstvillechineseboy@outlook.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>; Tim Moore <jtm29_pe@hotmail.com>; Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Subject: Re: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi Georgia,

I try to reach you on your direct line with no success.

I thought I might be able to explain why I compare jobs which look like has nothing to do with each other. In both cases of carpet cleaning and blocked drainage jobs, the owner’s portion of charges are all paid by the strata.

And could you please seek other committee members’ instructions and set a timeline? As far as I know, we have two votes in favor of strata paying the whole charge of the waterproofing job.

Or could other committee members just give your instructions to the strata manager. It has been more than six weeks.

Thank you all.

Alex

—- Replied Message —-
From Georgia Hilas Strata Manager<georgia.hilas@clisdells.com.au>

Date 10/14/2022 10:10
To alex <djstraining@126.com>

Cc He John<hurstvillechineseboy@outlook.com>,
‘beoelectrical@tpg.com.au'<beoelectrical@tpg.com.au>,
Tim Moore<jtm29_pe@hotmail.com>,
Zoe Chris Personal Assistant to Georgia Hilas<pa.hilas@clisdells.com.au>

Subject RE: SP 8673 – Leaking Shower Tray Repairs Unit 13
Hi Alex,

I don’t understand why you are referencing a job that has absolutely nothing to do with waterproofing and the issue cannot be compared.

As I requested, we need clear instructions on this matter with the waterproofing in order to finalise this matter.

Kind regards

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

From: alex <djstraining@126.com>
Sent: Friday, 14 October 2022 10:03 AM
To: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Cc: He John <hurstvillechineseboy@outlook.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>; Tim Moore <jtm29_pe@hotmail.com>; Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Subject: Re: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi to everyone,

Please see attached screenshot for my email to Zoe on Oct 11 2022 which I have yet to receive a feedback.

As I am always extending my goodwill to other owners and my neighbours, I would appreciate the returned favour this time around.

Best regards
Alex
Committee Member

—- Replied Message —-
From Georgia Hilas Strata Manager<georgia.hilas@clisdells.com.au>

Date 10/14/2022 09:11
To He John<hurstvillechineseboy@outlook.com>

Cc alex<djstraining@126.com>,
‘beoelectrical@tpg.com.au'<beoelectrical@tpg.com.au>,
Tim Moore<jtm29_pe@hotmail.com>,
Zoe Chris Personal Assistant to Georgia Hilas<pa.hilas@clisdells.com.au>

Subject RE: SP 8673 – Leaking Shower Tray Repairs Unit 13
Hi John,

Please be advised that the decisions made below are not “biased or racist”.

Unless we receive clear instructions and majority vote on how to proceed i.e., which quotation and whether we charge the internal wall/s portion to the Owner, Strata will not act on this matter and close the file.

Thank you.

Regards,

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

From: He John <hurstvillechineseboy@outlook.com>
Sent: Friday, 14 October 2022 8:00 AM
To: Tim Moore <jtm29_pe@hotmail.com>; Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Cc: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>; ‘alex’ <djstraining@126.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>
Subject: Re: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi All

I will recommend strata pay the whole cost without breakdown
This applied to Tim Moore’s and Kelvin’s units previously but not sure why it become different when it happened to other people
We need to make same standard and fair to everyone with no bias and racist .

Thanks

Your Sincerely
John He

Best Regards

发件人: Tim Moore <jtm29_pe@hotmail.com>
发送时间: 2022年10月13日 星期四 18:29
收件人: Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
抄送: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>; ‘alex’ <djstraining@126.com>; ‘hurstvillechineseboy@outlook.com’ <hurstvillechineseboy@outlook.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>
主题: RE: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi Zoe,
Yes please proceed with the Megaseal quote.

Regards

Tim Moore (Unit 8)
Strata Committee member – SP8673
8-12 Gloucester road
Hurstville NSW 2220

From: Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Sent: Tuesday, 11 October 2022 2:21 PM
To: ‘alex’ <djstraining@126.com>; ‘hurstvillechineseboy@outlook.com’ <hurstvillechineseboy@outlook.com>; ‘jtm29_pe@hotmail.com’ <jtm29_pe@hotmail.com>; ‘beoelectrical@tpg.com.au’ <beoelectrical@tpg.com.au>
Cc: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Subject: RE: SP 8673 – Leaking Shower Tray Repairs Unit 13

Good Afternoon all,

Please refer to below final breakdown and the attached amended Quote.

Strata $2,452.50
Owner $237.50

Are we still happy to proceed with the attached quote?

Kind Regards,

Zoe Chris
Strata Assistant
Licenced Strata Agent

D: 02 9556 5285|T: 02 9556 5222 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Closed between 12.30pm – 1.30pm daily
Liability limited by a scheme approved under Professional Standards Legislation

From: Zoe Chris Personal Assistant to Georgia Hilas
Sent: Tuesday, 11 October 2022 9:29 AM
To: alex <djstraining@126.com>
Cc: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>; hurstvillechineseboy@outlook.com; jtm29_pe@hotmail.com; beoelectrical@tpg.com.au
Subject: RE: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi Alex,

Please refer to the below snap shot from Strata Community’s “Who’s responsible Guide” which outlines that internal walls are the responsibility of the Owner.

Should the Committee wish to not on charge that portion, that is fine however we need majority approval and this will need to be ongoing for any units that have the same issue.

Furthermore, unless a Plumber can specifically advise which unit is throwing nappies etc down toilets, we cannot on charge the costs.

Majority of the SC members have approved the attached Quote from Megasealed, I have asked them to amended their quotation to make it clear enough to itemise what is the Owners Cost & Strata Cost.

Once we receive the amendment, I will reissue to all SCM.

Thank you.

Kind Regards,

Zoe Chris
Strata Assistant
Licenced Strata Agent

D: 02 9556 5285|T: 02 9556 5222 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Closed between 12.30pm – 1.30pm daily
Liability limited by a scheme approved under Professional Standards Legislation

From: alex <djstraining@126.com>
Sent: Monday, 10 October 2022 4:57 PM
To: Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Subject: Re: SP 8673 – Leaking Shower Tray Repairs Unit 13

Hi Zoe,

I go with the quote from Megasealed, for reasons they at least take the time to come and check out before they give their quote.

And I don’t agree with breaking up the cost and charging some of it to the owner. That’s not the usual practice. If I recall correctly, not long ago we fixed the pipe because someone flashed nappies and wipes down their toilet. And we also paid carpet cleaning fees out of good will. All those costs are not charged to the owner. So I am asking to be treated the same.

Best regards,
Alex
—- Replied Message —-
From Tim Moore<jtm29_pe@hotmail.com>

Date 10/10/2022 13:27
To Zoe Chris Personal Assistant to Georgia Hilas<pa.hilas@clisdells.com.au>

Cc hurstvillechineseboy@outlook.com<hurstvillechineseboy@outlook.com>,
djstraining@126.com<djstraining@126.com>,
beoelectrical@tpg.com.au<beoelectrical@tpg.com.au>

Subject FW: SP 8673 – Leaking Shower Tray Repairs Unit 13
Afternoon Zoe,
My recommendation is to accept Megasealed quote 26013 as it slightly cheaper.
However, there may be additional charges (quoted basis) once the shower cubicle is stripped down for repairs.
It would also be good to see a breakdown of their quote and eventual invoice so we can separate charges to the body corporate and charges to the owner.

Regards

Tim Moore (Unit 8)
Strata Committee member – SP8673
8-12 Gloucester road
Hurstville NSW 2220

From: Zoe Chris Personal Assistant to Georgia Hilas <pa.hilas@clisdells.com.au>
Sent: Thursday, 6 October 2022 4:30 PM
To: hurstvillechineseboy@outlook.com; jtm29_pe@hotmail.com; djstraining@126.com; beoelectrical@tpg.com.au
Cc: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Subject: SP 8673 – Leaking Shower Tray Repairs Unit 13

Good Afternoon SC,

Please find attached 2 quotes we have obtained for the reported leaking/failed Shower tray repairs for Unit 13.

Please advise your instructions accordingly.

Thank you.

Kind Regards,

Zoe Chris
Strata Assistant
Licenced Strata Agent
Direct Line: 9556 5285

Closed between 12.30pm – 1.30pm daily
T 02 9556 5222 | F 02 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

Attachments:

You must be logged in to view attached files.

[John Unit 3]

[18/10] Strata advised quote have been approved, owner of Unit 13 had to pay part of the repair cost , to avoid delay repairing

[Communication Email attached ]

HI all,

We have now received majority approval and Zoe will issue a work order

Alex, please email me images of any resultant damage to your walls and ceilings

Kind regards

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

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From: Georgia Hilas Strata Manager <georgia.hilas@clisdells.com.au>
Sent: Tuesday, 18 October 2022 4:03 PM
To: hurstvillechineseboy@outlook.com; jtm29_pe@hotmail.com; djstraining@126.com; beoelectrical@tpg.com.au
Subject: SP8673 – Unit 13 – Megasealed
Importance: High

Dear Committee,

Please refer to the attached quotation from Megasealed for unit 13.

So far, we have had approvals from John and Tim to proceed.

Unless objections are received prior to 4pm, Wednesday 19th October 2022 – our office will issue a work order for the works to be completed at the expense of Strata.

Thank you in advance.

Kind regards

Georgia Hilas
Licenced Strata Manager
Direct line: 9556 5213

T 61 2 9556 5222 | F 61 2 9556 5223 | http://www.clisdells.com.au
623 Princes Highway, Rockdale NSW 2216
Liability limited by a scheme approved under Professional Standards Legislation.

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